Telephone & Online Panel Management

Introduction

An on-going problem in survey research is finding and keeping suitable respondents. A panel lets you keep a database of qualified and willing participants. You can use the panel to select appropriate people for a project and reward those who participate. Many of the most successful survey research firms use a panel to rapidly create samples of people ready and willing to take their surveys.

The Panel Management Software Module includes an administrative portal and a panelist portal. You can use the Panel Management Software Module with both web page and telephone surveys.

Features

  • Let people join the panel online using the double opt-in feature
  • Import lists of people into the panel
  • Customize the management portal
  • See statistics on the overall panel
  • See participation statistics for individual surveys
  • Select panelists for telephone or online surveys based on demographics and past survey invitations or participation
  • Specify demographic quotas when selecting a sample
  • Combine demographic and other panel data with answers to new surveys
  • View and edit individual panelists' data
  • See individual panelists' survey participation
  • Flag panelists as inactive automatically or individually
  • Assign incentive points for complete surveys or survey pages
  • Let panelists edit their contact and classifying information and see how many incentive points they've accumulated
  • Let panelists redeem points
  • Draw prize winners from among panelists completing a survey
  • Use a page template and appearance options to make the portals match your site's appearance
  • Use different styles for the administrative and panelist portals

The Panel Management Software Module of The Survey System requires the Internet Software Module.

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