AutoCAD 2009
Support
Simplify your technology upgrades and boost your design productivity with an Autodesk Support Subscription. An Autodesk Subscription is a complete software, support and training package from Autodesk.
With Autodesk Subscription you get the latest releases of your Autodesk software, incremental product enhancements, personalised web support direct from Autodesk technical experts and self-paced training to help extend your skills. And with access to a range of exclusive community resources and members-only privileges, you can use the power of your design tools to the fullest and make the most of your technology investment.
Top 10 benefits of Autodesk Subscription
- Predictable Budgeting
Autodesk Subscription helps make your technology budgeting easy and pain-free. The Subscription fee is paid annually, or if you prefer, you can pre-pay for two or three years with a multi-year contract. That means improved cash forecasting; and you may be able to include subscription fees in project estimates and billing.
- Flexible Use of Previous Versions
Only subscription customers are entitled to legally continue using previous versions of purchased software licenses even after installing an upgrade of the same product. Now, when it matters most, you can minimise disruptions that often come when installing and implementing new software.
- Technology Upgrades
With Autodesk Subscription you will receive any upgrades or technology enhancements that become available for your products during the term of your contract. An upgrade is a commercial release of the software that enhances or improves the software and for which Autodesk normally charges a fee. For some products, upgrades are available by download.
- Web Support
Web support, direct from Autodesk, provides fast, complete answers to technical questions to help you get more from your investment in Autodesk software. Interactive contact with Autodesk product experts right at the desktop can improve your productivity and help avoid expensive downtime. You also have the option to keep your reseller automatically informed of your support requests and resolution that were provided to you by Autodesk. And you don't need to keep track of support records and email trails. Autodesk does that for you.
- e-Learning
e-Learning consists of self-paced, interactive lessons for many Autodesk products. Each lesson is 15-30 minutes in length and lessons are organised into product catalogues. The lessons feature hands-on exercises, with an option to utilise a simulation instead of the software application. Users also have the ability to take built-in assessments to identify skills gaps.
- Flexible Purchasing Options
Autodesk products can be purchased with subscription on an annual basis, or for a term of two or three years where discounts may apply. New licenses can be added to subscription at any time and on multi-year agreements. Subscription fees are price-protected for the term of the contract.
- Simplified Software Management
Autodesk Subscription simplifies your software management from purchase to installation. Contract Managers and Software Coordinators administer your contract in a centralised way by managing licenses, e-Learning, and web support.
- Community Access
Autodesk Subscription brings you closer to Autodesk technical experts through a variety of community-centered features. Exclusive webcasts, training opportunities and event “red carpet” treatment allow Autodesk Subscription customers exclusive contact with the people who make the products.
- Subscription Center
The Subscription Center is an online application available only to Autodesk Subscription customers for the management and administration of subscription contracts. This online tool is designed to simplify license management and reporting to boost your productivity. The Subscription Center includes a variety of exclusive community features and simplified processes for renewing contracts and adding users.
- Beta Program Pre-qualification
As an Autodesk Subscription customer, you are automatically pre-qualified for our exclusive beta programs. Be among the first to experience new products and provide critical user feedback to Autodesk programmers in the exciting process of software development. Our beta programs allow you to become part of the process that ensures releases make sense for your business and solve your professional problems. Autodesk Subscription customers can directly influence future product development and have unique opportunities to network with Autodesk technical experts and customers worldwide.